Practise Quest Health Solutions calls, then get live coaching on real ones
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Customer mood
Your practice log kept on this computer
Before using this on real patient calls: live transcription uses Chrome's built-in speech recognition, which sends the audio to Google to turn it into text. Real calls include protected health information (names, dates of birth, Medicare numbers). Get sign-off from Quest / IntelliBPO compliance first. This page never saves transcripts: they disappear when the call ends, and numbers are masked on screen.
Live transcript
Not listening00:00
Press Start call, then dial in Five9 as normal.Use Chrome or Edge on a computer and allow the microphone. Your words appear here and the checklist ticks itself off as you go through the QHS call flow. Patient pushing back? Tap the objection on the right for the approved rebuttal.
My live calls
scores only, no patient details · this computer
QHS Sales Coach · Quest Health Solutions · built by Neo Mamabolo · Training is practice only: never type real patient details